Customer Service Representative (13 applicants needed) - Expert Global Solutions (Green Bay, WI) in Green Bay, Wisconsin For Sale
Why you'll want to join the EGS team:
xxx; 100% paid training
xxx; Performance bonuses
xxx; Competitive pay
xxx; Health & dental benefits PLUS 401(k) with company match
xxx; FREE Sirius XM Satellite Radio ALL-ACCESS
xxx; Paid time off
xxx; A great team environment with supportive co-workers
xxx; You'll work on behalf of some of the best-known companies in the world (like the top stores, retailers, shipping companies and banks) all from your hometown
xxx; You'll feel empowered to do things the right way amid a culture of high personal and business integrity
xxx; There's real opportunity to learn, grow and advance your career (we love promoting from within here)
&#xxxx; We're a strong, global company that truly cares about our local communities
What you'll be doing:
You will use your positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers' day.
Your main responsibilities will include:
xxx; Talking to customers over the phone, email or chat to resolve their questions or concerns
xxx; Accurately document and update customer records in the computer system
xxx; Upsell products or services to customers, if appropriate
xxx; Remain calm and helpful even when dealing with upset customers
xxx; Escalate customer complaints and/or calls to your manager when necessary
xxx; Provide feedback and recommendations to your manager on ways the company can improve
xxx; Perform other duties as assigned by your management team
EGS values and supports all U.S. Service Members, veterans, retirees, wounded warriors, and military families. We recognize the value, dedication, experience, and work ethic these individuals bring to the job market. EGS is committed to providing employment opportunities to our country's Service Men, Women, and Families.
Customer Service
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx65.96