Customer Service Professional (60 applicants needed) - (Green Bay) in Green Bay, Wisconsin For Sale
As a Customer Service Representative, you ll have the opportunity to help people every day on behalf of the best companies you already know and love. We ll teach you the skills you ll need to succeed and provide a path for you to do so. In fact, many of our site directors and operations managers began as customer service agents themselves! What you ll be doing You will use your positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers day. Your main responsibilities will include: Talking to customers over the phone, email or chat to resolve their questions or concerns Accurately document and update customer records in the computer system Upsell products or services to customers, if appropriate Remain calm and helpful even when dealing with upset customers Escalate customer complaints and/or calls to your manager when necessary Provide feedback and recommendations to your manager on ways the company can improve Perform other duties as assigned by your management team Customer Service
Source: http://www.juju.com/jad/xxxxxxxxvwq3i9?partnerid=af0exxxx314cbc501beebacaxxxx739d&exported=True&channel=staticfile&hosted_timestamp=xxxxa345f27ac5dcxxxx226fxxxxa6ffbf2ae9dxxxxxxxx4d703dbb17c906ce5