Customer Service Department Supervisor - (De Pere) in Green Bay, Wisconsin For Sale
Job Title Customer Service Department Supervisor External Job Posting Shopko Overview: Shopko is a $3 Billion company with over 18,000 teammates. In the retail and retail health business for more than 50 years, we have over 300 stores in 21 states. Shopko continues to grow, while maintaining our hometown feel. We serve our communities by providing distinctive name-brand & value apparel, home decor, family basics, and seasonal merchandise and top-quality pharmacy and optometric services. Position Overview: At Shopko we are dedicated to delivering an outstanding shopping experience that exceeds the expectations of our customers. Working at Shopko will provide you with the opportunity to deliver this level of service to our customers, while working in a fun, collaborative and energetic team environment. The GM Salesfloor Supervisor will be responsible for: - Providing direct assistance to the Manager in the assigned Hardlines area - Overseeing teammate training - Monitoring the sales floor to ensure teammates are performing assigned duties - Providing input and direction to teammates on enhancing the customer experience - Providing input on performance reviews and positive discipline actions - Responding to corporate e-mail and directives - Ensuring customers receive courteous service Minimum Knowledge, Experience & Skill Requirements: - Must demonstrate Shopko's commitment to provide exceptional customer service - Ability to communicate with and be friendly with customers - Must demonstrate strong leadership skills to direct and motivate teammates - Requires effective decision making skills for handling Customer and teammate problems Shopko is firmly committed to the development and promotion of internal teammates. The purpose of job postings is to inform teammates about available positions and allow the opportunity to apply for them. As with any position at Shopko, selection is based on the teammate's ability to perform the primary responsibilities and requirements listed above, as well as their work performance in their present position. If you are interested in this opportunity, please complete an online profile which can be accessed through the " Internal Career Center " Link in Employee Self Service or through the "my Career" link on the Shopko Intranet. To be eligible to apply for this position, teammate must be in their current position at least 1 year. Shopko is an Equal Opportunity Employer m/f/d/v. State Wisconsin City De Pere
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